The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers - E. Kasabov - Hardback Bog - Palgrave
Brand: Palgrave Macmillan
Description
The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.
